Reaction Salon

Staff are rude at times. Talk about clients in Spanish a lot. Use to go here for years and the service is horrible now. Use way too much heat. Last experience: called prior to last minute appointment and was told it was ok to come in. It was 6pm. I got there at 630 they were still open with clients in the shop and turned me away and told me it’s too late. When I called no one even uttered a time limit wasted time coming to this salon. And they were very unprofessional with the way they told me. Don’t go here ever!

I went here in May of 2021 and I'm writing in December because they did something to my hair that was as damaging as a relaxer. I was reading the other reviews and what the woman said about putting relaxer in the shampoo makes sense. my hair was so beautifully afro-natural and i just wanted a simple blow out. They pressured me to get it straightened and my hair has never been the same since. I do not advise you to go here if you want to keep your natural afro because I now need to cut this whole thing off and restart again. I am extremely frustrated that these salons don't prioritize the health of natural hair. I was firm in saying I wanted them to cater to my natural hair and they still damaged it straight.

Walked in for blowout the lady did an awesome ???????? job my hair is straight straight lol ????????????

Do not go here!!! They put relaxer in their shampoo and conditioner. I have curly hair and I got my a wash and set for a wedding. After I washed my hair, my hair wreaked of chemicals and the smell of a relaxer which I know what it smells like. My hair was falling out and still is falling out till this day. I believe they do this to try to neutralize and not work out kinky hair the way they are supposed to. If you go here make sure you bring your own products.

When I was going in the beginning, it was good. As time went on, they charging me different prices for the exact same service. I get a wash, set, blow dry, semi rinse( I bring my own rinse ) and trim. I'm not even getting a relaxer in my hair and yet still they re charging me different prices. It was convenient because it was only 10 minutes away from my house. I won't be coming back anymore. It s not fair I'm paying different prices for the exact same service. I'll be looking into a new hairdresser I can afford.

They are very slow. You can wait up to 30 mins to blow out your hair.

Usually the customer service is good. I haven’t been in since the onset of the pandemic, but it was not the customer service I am use to. They were unorganized and because I was with someone who was getting a longer service they continued to let people in front of me. This is was unfair in my opinion. I was not satisfied with their services. I drove 30 minutes when there are Dominican on every corner to be disappointed.

I've been going to Reaction for over five years. Nikki and the girls have taken great care of my natural hair and restored it to great health. They care about their customers and always deal with hair on a individual basis. The owner is a wonderful black woman who knows hair and all hair types well. They give the best services for the best prices. I will continue to go to them and i'm so glad my sister told me about them.